Cameras Ltd provide more than a staff training exercise. We
provide an opportunity to introduce a new culture into your
business, a culture of aware and professional staff.
Begin with shoplifting exercise
We 'steal' goods from your business. Of course staff are not
made aware of the exercise.
Awareness and Initial Training
At a gathering of your staff, the centrepiece is a large table
laden with the 'stolen' goods covered by a sheet. Once the
audience has settled we throw off the sheet. This is usually
a dramatic moment. Many find it incredible that one person
could have taken so much within a short time period.
Security Cameras Ltd explain to the audience the process
the 'thief' followed and why it was so easy. We also individually
praise shop assistants who may have made it difficult for
our operative. This point leads us into the next phase of
our demonstration - Prevention Strategies. Often that particular
shop assistant(s) was unwittingly following established preventative
guidelines. She or he has usually come to that conclusion
without prior training because it made sense or seemed the
"obvious thing to do".
Simple and effective strategies retailers can introduce to
their shops the very next working day.
This session includes a short and informative video. Each
staff member is given a Prevention Strategies handbook and
Questions and Answers
The best answers are often best couched in short anecdotes
from the operatives own experience. It is not unusual to find
that some members of the audience who may have been hesitant
about coming to the evening demonstration are among the last
You can expect staff to:
- Offer more service to customers
- Gain an appreciation that loss prevention is the responsibility
of the individual
- Take advantage of a new opportunity to see themselves
as store professionals rather than assistants
- An immediate reduction in staff theft
After the program, it is common for staff to approach senior
management advising incidents of internal theft. This is a
clear indication that the new culture is formulating.